Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 10 - Jul 15
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
Dimplex Portree ChromeFull description The Portree inset electric fire incorporates the unique Optiflame 3D the latest in flame technology from Dimplex. Creating a realistic and captivating 3D flame effect, the Portree is a modern design in a chrome finish with brass detailing, which will compliment any interior. Optiflame 3D gives the power of choice. Add a blue flame for cool, calm vibes or choose a deep orange for a glorious glow. Adjust the flame brightness and
Full description
The Portree inset electric fire incorporates the unique Optiflame 3D – the latest in flame technology from Dimplex. Creating a realistic and captivating 3D flame effect, the Portree is a modern design in a chrome finish with brass detailing, which will compliment any interior.
Optiflame 3D gives the power of choice. Add a blue flame for cool, calm vibes or choose a deep orange for a glorious glow. Adjust the flame brightness and downlighting to enhance the drama and you can choose from coals, logs, crystals, or pebble to create the fuel bed you desire.
Providing up to 2kW of heat, the Portree can be used independently of the heat offering a warm ambience around the home at any time of the year. Controlled by the easy-to-use remote control or the manual controls located on the top right had side of the fire,
This model comes with a host of features including LED lighting, thermostat, runback timer, two heat settings, multi-coloured flame, downlight, fuel bed lighting option and adjustable flame brightness, all controlled by the touch of a button.
The beauty of a real fire, the simplicity of electric.
Technical Specifications
| Specification | |
|---|---|
| UKCA approved | Yes |
| Key Features | |
|---|---|
| Controls | Remote and manual control |
| Heat Output (kW) | 2.0kW |
| Heat Selection | 2 heat settings |
| Heat Settings | Off / 1kW / 2kW |
| Heat source | Fan heater |
| Installation | Inset (can be made freestanding with additional spacer OPS005) |
| Location of Heat Output | Under canopy |
| Warranty / Guarantee | 1 year |
| Product Identification | |
|---|---|
| Product model number | POR20CH3D |
| EAN | 5011139078780 |
| Dimensions | |
|---|---|
| Height (mm) | 613.00 |
| Depth (mm) | 195.00 |
| Width (mm) | 517.00 |
| Weight (kg) | 13.33 |
| Inset Depth (mm) | 65 |
| Certification | |
|---|---|
| BEAB | Yes |
| CE | Yes |
| Additional Features | |
|---|---|
| Accessories | OPS005 Spacer Kit |
| Batteries Included | Yes |
| Cable Length (m) | 1.8m |
| Connection | Plug |
| Cool Blow Setting | Yes |
| Flame effect only option | Yes |
| Flame Effect Type | Optiflame 3D |
| Fuel Beds Available | Coal, Pebble, Log, Crystal |
| Lamp Type | LED |
| Timer type | Run-back timer (up to 8 hours) |
| Variable Thermostat |
Yes |
Manuals & Guides
| Instruction manuals | |
|---|---|
|
Optiflame 3D - User Instructions - issue 8
Feb 13, 2023
|
Download |
| Product Datasheet | |
|---|---|
|
Dimplex Optiflame3D Inset - Portree - Product Sheet 0823
Aug 7, 2023
|
Download |
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 2203 reviews
Sort
Product Reviews
★★★★★ 5
Asurion is AWESOME!
Ok, so let me start with the fact that you should NOT waste your time calling Amazon's customer service if you think you have a claim under Asurion's monthly protection plan. CALL ASURION!
I wasted almost an hour with Amazon representatives that have absolutely no training in how the Asurion plan works, or even any idea if my item was covered. In fact, they told me the mechanized chair I purchased under the plan wasn't covered!
Finally, my call got escalated to a manager who was just as clueless about my coverage, but had the best idea ever... call Asurion!
The smartest thing I did that morning was hang up with Amazon, and reach out to Asurion as I should have done in the first place.
Dealing with Asurion's customer service, after my Amazon call, was like being elevated to VIP status! 😄
Asurion's rep nicely took all my info, including the chair's purchase date and order number. Then they asked that I upload a couple of pictures of the product, along with a written description of the malfunction I had mentioned over the phone.
This is where it gets really good. They told me they'd review the claim to determine if they'd send a repair
specialist or reimburse me the cost of the item. In less than 48 hours, they determined that a payout was in order, and sent me an email that included an Amazon gift card for the total cost of the item minus the taxes I had paid, which I loaded directly into my Amazon wallet. Apparently, Asurion does not include the purchase taxes in their coverage.
But, I can live with that.
All in all, Asurion's claims division get a double thumbs up 👍🏽👍🏽, and the company gets big ups from me for not only standing behind their protection plan, but doing so expeditiously!
Special note: If you buy a lot of stuff from Amazon, and have Asurion's monthly protection plan, scroll the item listing before pulling the trigger on your purchase... you need to see the green streamer that indicates your product is protected by the plan. If you don't see that, check to see if there are alternative products that might be covered. There are very few electronic or high ticket items that aren't covered, but looking for that green banner in the item description that says it's covered is key to foregoing any future headaches.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 26, 2026
★★★★★ 5
If they can't fix it they will replace it.
This protection plan that i pay monthly for paid for itself ten fold. My 3D printer just quit working and after the manufacturer warrenty had ran out at that. I submitted my claim they emailed me a shipping label in which I shipped out my printer that same day. Two days later they received my printer determined it couldc not be fixed and sent me a Amazon gift card for the full price of my printer. Today I will be receiving my new 3d printer thanks to Complete Protect. I highly recommend anyone and everyone to purchase this policy. This warrenty is like having a home warrenty like Homeshield but for your electronics and probably other stuff that i just have not read to see what else. This insurance will save me so much money over the corse of this year and every year after that. Thank you Complete Protect.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 22, 2026
★★★★★ 5
Chromebook coverage.
EXCELLENT COVERAGE, hassle free, just had to return product for evaluation & decision.
The only complaint I have is there was NO communication on the status of my returning the Chromebook for repair or replacement. I had to keep calling. I did get the full value of purchase on an Amazon gift card so I could buy another one for grandson’s school.
Thank You SOOO MUCH ASURION, eternally grateful for your assistance!
Will always purchase your coverage.
MiMi
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 5, 2026
★★★★★ 5
Received giftcard money to replace my plan-protected malfunctioning motherboard
I've been subscribing to the Asurion protection plan for a while. Recently, an Asus Prime PC motherboard I had bought a few months ago on Amazon stopped working well. I ended up considering filing a claim with Asurion to see if they would either fix/replace it or issue the purchase price money, so I could buy the failed electronics replacement component again for my custom-built PC. I went to the protection plan's website and started the claim filing process but couldn't find the category my failed component would be under in order to select it from the drop-down list. I ended up messaging the live customer service. The chat messaging was somewhat slow, the agent told me they were experiencing some communication delays throughout their systems. Ultimately, the agent was very kind and understanding, and completed the claim filing process for me on her side by asking me to provide the necessary info such as the item's product name, date of purchase, price before taxes, etc. I received a printable UPS shipping label in the email, printed it, and returned the item in the mail. Approximately 2 days later, I received an Amazon giftcard code in the email with the dollar amount equal to the item's price before the sales tax. Then I redeemed the giftcard code on the Amazon page and proceeded to apply the giftcard money to my next purchase of a replacement Asus prime motherboard, and it all worked out successfully. Therefore, I had no issues with the protection plan service and recommend it to others.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 24, 2026
★★★★★ 4
Fast and easy but I dont trust the process to be fully automated.
The process was very smooth and fairly quick. The only challenge I had was that the CLAIM status showed complete but I had to manually go look up the status. There was no email or notification it was closed. After manually checking the status, I called customer support and they said since I called in, they would process the payout. I wonder if I didnt call in if they would have processed it? Also, the phone rep said they would issue me a amazon egift card but then the next day I received a email saying they mailed out the payout. Very poor communication but so far the process was easy and fast.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 1, 2026