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Description
HPE Foundation Care - Extended Service - 5 Year - Service 48g+ 740 SvcExperience maximum uptime and predictable support for your Hewlett Packard Enterprise infrastructure with HPE Foundation Care Extended Service. This comprehensive 5 year plan covers both hardware and software needs, delivering remote diagnostics, on site hardware repair when required, and ongoing software updates for eligible HPE products and selected third party software. Designed to streamline IT operations, this service provides peace of mind,
Experience maximum uptime and predictable support for your Hewlett Packard Enterprise infrastructure with HPE Foundation Care Extended Service. This comprehensive 5-year plan covers both hardware and software needs, delivering remote diagnostics, on-site hardware repair when required, and ongoing software updates for eligible HPE products and selected third-party software. Designed to streamline IT operations, this service provides peace of mind, rapid issue resolution, and a single, unified point of contact for support. By combining hardware resilience with software maintenance, Foundation Care helps you optimize performance, reduce downtime, and keep systems aligned with current technology and security standards.
- All-encompassing hardware and software coverage, including remote diagnosis and on-site repair when needed to minimize downtime. This means your critical systems stay online while your IT team benefits from a single, accountable support channel. The service is designed to adapt to complex environments with mixed vendors, reducing the friction of coordinating multiple vendors during incidents. In practice, this translates to faster problem resolution and less disruption to your daily operations.
- 5-year service duration ensures long-term reliability and stability for essential IT infrastructure, with Next Business Day response to expedite repair and recovery. This extended commitment helps you forecast budget and support costs with confidence, safeguarding investment in your hardware and software ecosystem while preserving performance milestones across the lifespan of your devices.
- On-site hardware repair is provided when remote resolution cannot fully address the issue, with a focus on rapid restoration of service. Qualified technicians and access to required parts are coordinated to minimize downtime, backed by clear service levels that prioritize mission-critical systems and substantial workloads. This hands-on approach complements remote support to ensure hardware issues are resolved efficiently and effectively.
- Software support includes Basic Software Support and Collaborative Call Management for eligible HPE software and selected non-HPE software, with updates and patches provided as they become available. This coverage helps maintain compatibility, improve security posture, and reduce the risk of software-related outages. By leveraging collaborative processes, your team can work closely with HPE to resolve software problems without the usual back-and-forth between multiple vendors.
- Peace of mind and predictable budgeting with a defined service level and clear terms, simplifying IT operations and improving overall uptime and performance. The plan is designed to align with IT governance requirements and procurement practices, making it easier to justify and renew, while delivering measurable reliability improvements across your data center, edge, or hybrid environments.
Technical Details of HPE Foundation Care - Extended Service - 5 Year - Service 48g+ 740 Svc
Note: Specific UPC/SKU information is not provided in this listing. The following service characteristics reflect the coverage offered under HPE Foundation Care for eligible hardware and software.
- Service duration: 5 years of coverage from the contract start date, designed to provide long-term protection and planning certainty for your IT investments.
- On-site hardware repair: When remote resolution cannot resolve the issue, on-site repair and service are provided to restore systems and minimize downtime.
- Remote diagnosis and support: HPE technical resources perform proactive and reactive diagnostics to accelerate problem resolution and reduce disruption to operations.
- Response times: Next Business Day Parts and Labor service response to expedite repair and recovery for hardware issues.
- Software support: Basic Software Support and Collaborative Call Management for eligible HPE software and selected non-HPE software; updates and patches are provided as available from the software manufacturers.
- Third-party software updates: Updates for selected HPE-supported third-party software are included as they are released by the original software vendor, helping maintain compatibility and security.
- Coverage scope: Coverage applies to eligible hardware products and may include certain software as described by HPE Foundation Care terms, providing a unified support experience for mixed environments.
How to install HPE Foundation Care - Extended Service
Foundation Care is a service agreement rather than a traditional installation, so activation occurs through contract setup and asset registration. To enable coverage and ensure smooth onboarding, follow these steps:
- Confirm eligibility of your hardware and software with your HPE account representative or partner, and ensure you purchase the 5-year Foundation Care Extended Service.
- Register the service to the affected devices by collecting serial numbers, product identifiers, and any associated software IDs to assign accurate coverage.
- Coordinate service activation with HPE, selecting appropriate service windows to minimize operational impact and align with your maintenance calendars.
- Prepare the environment for remote diagnostics by ensuring network connectivity and access rights, while designating on-site contacts if physical service is required.
- After activation, monitor device health, maintain service event logs, and keep records up to date to support renewal discussions and ongoing service optimization.
Frequently asked questions
-
Q: What is HPE Foundation Care Extended Service?
A: It is a comprehensive, 5-year support plan from Hewlett Packard Enterprise that covers hardware and software, including remote diagnostics, on-site hardware repair when needed, software updates, and collaborative management for eligible software and third-party products. -
Q: What response times does it offer?
A: The service includes Next Business Day Parts and Labor response to expedite repair and recovery, helping minimize downtime for critical systems and workloads. -
Q: Does it cover software?
A: Yes. Core software support is included for eligible HPE software, with updates and patches. Selected non-HPE software may also be supported through Collaborative Call Management and updates as released by the original vendor. -
Q: Is this service limited to hardware?
A: It covers eligible hardware and associated software as described by HPE Foundation Care terms, providing a unified support experience across both hardware and software assets. -
Q: How long does activation take?
A: Activation times vary by account and deployment, but HPE aims to initiate coverage quickly after contract activation, with scheduling coordinated between you and your HPE representative.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.6 ★★★★★
Based on 19 reviews
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Product Reviews
★★★★★ 5
Exceptional Home Theater Receiver with HDMI 2.1, Dirac Live & THX – Incredible Value
After researching extensively and using the TX‑NR7100 firsthand with a 5.1.4 Dolby Atmos setup, I’m thoroughly impressed by its blend of features, performance, and value.
Setup & Interface
The guided setup process is smooth and intuitive—Wi‑Fi setup, firmware updates, speaker configuration and HDMI mapping all work seamlessly. The on-screen menus are clean and accessible, though some deeper options may require a bit of navigation
With six HDMI 2.1 inputs and two HDMI 2.1 outputs, this receiver supports 8K/60Hz and 4K/120Hz video formats, along with VRR, eARC, and ALLM. This makes it ideal for gaming consoles like PS5 and Xbox Series X—performance is solid with no reported signal dropouts on the primary HDMI ports.
Audio & Sound Quality
Every channel delivers up to ~100 W into 8 Ω, powering immersive content such as Dolby Atmos and DTS:X with clarity and presence. THX post-processing adds dimension and scale, especially with cinematic soundtracks. Dirac Live room correction provides musical staging, precise imaging, cleaner dialog, and deeper bass—transformative for untreated or irregular rooms.
Streaming & Multi-Room
Equipped with AirPlay 2, Chromecast, Bluetooth (including aptX), and Sonos/DTS Play-Fi integration, streaming is flexible and robust. Spotify, Tidal, Pandora, TuneIn, and more are all supported. It even functions as a Roon endpoint with no signal issues when streaming high-res audio over Ethernet.
Build & Design
The front panel features a large green display, a straightforward volume dial, and basic controls. While the remote is functional, it isn’t backlit. The control app is usable but somewhat basic, making desktop Dirac calibration a better option for fine-tuning.
Pros:
Cutting-edge HDMI 2.1 support for 8K/60Hz, 4K/120Hz, VRR & eARC
THX Certified with immersive Atmos/DTS:X and IMAX Enhanced support
Powerful and convincing Dirac Live room correction
Versatile streaming ecosystem and smart assistant compatibility
Excellent price-to-performance ratio compared to peers
Cons:
HDMI glitches possible; best addressed via firmware updates and proper setup
Remote is not backlit; app UI is basic
Not truly expandable to 11-channel systems; no independent sub outs or extra preamp channels
Verdict:
The Onkyo TX‑NR7100 strikes a remarkable balance between modern video support, superior immersive audio, and intuitive usability—all at a price point that undercuts many similarly spec’d competitors. If you want future‑proof HDMI features, strong gaming performance, Dirac‑based room tuning, and multi‑room streaming options, this AVR delivers beyond expectation. Highly recommended.
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Reviewed in the United States on July 30, 2025
★★★★★ 5
Best deal and beautiful sound
I bought this one on sale to replace my old Pioneer VSX-1120-K 7.2 ch receiver which did not support 4K video and new Atmos sound profile. I would say, it was the best deal in this category since it offered 100 watts/ch , 9.2 ch, 8k/4k supported, and nearly 50% price cut when on sale! The sound quality is amazing, especially after using Dirac live to measure and auto adjust all speakers’ sound curves, making my home theater sound in a different level. The high is very clear but not harsh while the low is soft and nice punch. I also like the Onkyo App which helps to control the receiver in many ways. I can use it together with other online music streaming services app without touching the remote controller any more, very convenient! The only a small problem it has, is that it’s BD/DVD HDMI input sometimes does not work well with Amazon fire stick. It makes the firestick restart over again and again, so I have to use the other input such as game input to work smoothly with the firestick.
Update: I have had this receiver for more than a year now. I would say, I love it more and more! It not only supports 4K/8k video through HDMI, but also has so many listening sound models to choose from, and the App on smartphone is a very convenient tool. One of my favorite functions of it is the Dirac live function. I used to analyze the sound characteristics of each speaker, and fine tune the frequencies on them, making my home theater speakers up to a very high level, making every single sound frequency is in its best condition. This certainly compensates the shortcomings of certain sound frequencies in each speaker. Many times I just sat in my home theater listening to the music from Spotify without watching movie, and it was so joyful. I am changing the rate from 4 stars to five!
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Reviewed in the United States on March 26, 2024
★★★★★ 4
The basic set-up is relatively easy which was a big plus for me......
First let me start off by saying that I am not an audiophile. So, this review will not get into the weeds of the more complex settings this receiver is capable of. For example, the Dirac room measuring option. No way was I attempting to mess with that. Especially, after reading that some reviewers who actually have experience with Dirac found it could be confusing/difficult to set up. Besides I come from a previous Onkyo the TX-SR607 which had the AccuEQ Room Calibration similar to this receiver, so I used that instead with no issues. As far as hooking up the speakers it's pretty straight forward. If you have banana plugs, use them, seriously. I originally planned on using banana plugs but in order to save time I decided against that. But I wish I had taken the extra time to go with bananas because trying to thread the speaker wire into the speaker terminals is tedious, there not much room between the terminals and even me with my skinny fingers struggled a bit. Wish Onkyo designed their terminals side by side, but I think only Denon does that. Anyway, after all the speakers were connected (I'm currently using a 5.1.2 setup) and I connected my tv, Blu-ray player, CD player, etc., etc., I ran the AccuEQ Room Calibration, and I was good to go. I did change the some of the settings like speaker volume that AccuEQ has set but nothing major. I have noticed that I need to turn the volume up much higher on this Onkyo than on my previous one. What I mean by that is that on my previous Onkyo I would set the volume indicator at around 30-35 tops for movies. With this one it's more like 40-45, maybe how the volume is measured is different on this one. The sound is excellent for movies and music I have no complaints there. I have only tried a few of features so far like Airplay but will dig deeper into the manual (I downloaded from the internet) as time goes by. I will say as far as build quality is concerned it's not bad, but IMO my old Onkyo, a 2009 model, had the look and feel of a more expensive receiver. But it's what's inside that matters most so hopefully this one last as long as my previous Onkyo.
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Reviewed in the United States on February 22, 2024
★★★★★ 1
Sound unexpectantly blasted for no reason. It malfunctioned!
I spent hours between installation and set up! I had to return it. I turned on NET (network) to play Sirius Xm and the volume was low but after a few minutes the sound turned all the way up to maximum completely on its own? This happened at least two more times. I contacted ONKYO and was told it is clearly defective and that their is no solution to correct the problem, and that I should return it immediately! I purchased the newer model and am pleased with its performance! It’s unfortunate because the first one that had the issue with the sound really played nice, but having sound change its volume so suddenly to its full capacity was not what I expected, nor felt comfortable enough to keep as I said I was told to return it, which I did! My advice here would be to purchase the newer model, which seems to be much more stable in its performance, and the quality is excellent.
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Reviewed in the United States on November 29, 2025
★★★★★ 5
Absolutely Love This Receiver
The Onkyo TX‑NR7100 has completely transformed my home theater. The sound quality is rich, detailed, and powerful, and the 9.2‑channel setup gives movies and music a level of immersion I didn’t realize I was missing. Dirac Live right out of the box is a huge win — the room correction made an immediate, noticeable improvement.
Setup was smooth, the interface is clean, and everything from streaming to switching inputs feels fast and reliable. It also plays perfectly with the rest of my system, and the THX certification really shows in how cinematic everything sounds.
I absolutely love this receiver. It’s one of those upgrades that makes you wonder why you didn’t do it sooner.
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Reviewed in the United States on February 20, 2026